Your local plumbing experts in New London, CT. From emergency repairs to repiping, we handle it all.
Our licensed Connecticut crews provide a complete range of plumbing services for New London homeowners and businesses.
When your dishwasher leaks or will not fill, the problem is often the plumbing connection — not the appliance. We diagnose and repair supply lines, drain connections, and shutoff valves quickly.
Advanced electronic and acoustic leak detection to find hidden water leaks in walls, slabs, and underground lines. Pinpoint accuracy means targeted repair without unnecessary demolition.
Professional backflow prevention device installation for residential and commercial properties. We select the right device type, install it to code, and handle the initial certification testing.
Fast water heater repair for tank and tankless units. We fix no-hot-water emergencies, pilot light issues, heating element failures, thermostat problems, and tank leaks quickly.
Licensed gas line repair for damaged, corroded, or leaking gas pipes. We locate the problem, make the repair to code, and pressure test the system to verify it is safe.
Specialized slab leak detection and repair for water lines leaking beneath your foundation. We use electronic and acoustic equipment to pinpoint the leak and offer minimally invasive repair options.
Full bathroom plumbing installation for remodels and new construction. Toilets, vanities, showers, tubs, and all supply and drain connections installed to code and ready for inspection.
Stop wasting water and money on a dripping faucet. Our plumbers repair all brands and styles or install new faucets with proper connections and leak-free results.
Before you buy a home or plan a renovation, get a professional plumbing inspection. We identify hidden problems like slow leaks, corroding pipes, and aging water heaters before they become emergencies.
Trenchless pipe bursting to replace damaged underground pipes without excavation. A new HDPE pipe is pulled through while the old one is broken apart — no trenching required.
Running toilets waste hundreds of gallons per day. Our plumbers diagnose and fix the issue fast — whether it is an internal component, a wax seal, or a supply line connection.
Complete drain cleaning services for residential and commercial properties. From a single slow sink to a whole-house cleaning, we restore every drain to maximum flow.
Professional sewer cleanout service including line clearing and access point installation. We clean your main sewer line and install cleanouts where they are needed most.
When repeated leaks, discolored water, or low pressure point to systemic pipe failure, repiping is the permanent solution. We handle the entire project from planning through drywall patching.
24/7 emergency plumbing response for burst pipes, major leaks, sewer backups, and flooding. We dispatch fast to stop the damage and restore service before the situation gets worse.
Annual backflow testing to keep your property compliant with local water authority requirements. Quick testing, certified results, and paperwork filed directly with your municipality.
Gas leaks are serious safety hazards that require immediate professional response. We detect, locate, and repair gas leaks using specialized equipment and code-compliant methods.
When a plunger will not work, our commercial toilet augers break through stubborn clogs caused by excess paper, foreign objects, and buildup deep in the drain line.
Leaking sinks cause hidden water damage under cabinets and countertops. We repair or replace faulty drains, connections, and supply lines to stop leaks and protect your cabinetry.
Expert garbage disposal repair and replacement for jammed, leaking, and non-functional units. Quick diagnosis and repair or professional installation of a new, more powerful disposal.
Sump pump repair and replacement to keep your basement dry and protected. We fix failed pumps, install battery backups, and ensure your system is ready for the next storm.
Shower installation plumbing from rough-in to finish. We relocate drains, set valves, run supply lines, and install fixtures so your new shower works perfectly from day one.
Expert pipe repair for burst, frozen, corroded, and leaking pipes in walls, ceilings, basements, and crawl spaces. We locate the damage, repair it permanently, and check for related issues.
Complete gas line installation services including sizing calculations, pipe routing, connections, pressure testing, and permit coordination. Safe, code-compliant work every time.
Complete water heater installation including removal of the old unit, proper sizing, connections, expansion tank, and all required code upgrades. Gas and electric, tank and tankless.
Pipe Masters has proudly served communities like New London (pop. 28,727), delivering plumbing solutions that combine licensed expertise with advanced diagnostic equipment. Our crews understand the specific pipe materials, water quality conditions, and building code requirements that Connecticut properties face across the region.
Every plumbing project in New London, CT starts with a thorough assessment and ends with verified results. We use electronic leak detection, video pipe inspection, and professional-grade repair equipment because the quality of the solution matters just as much as the speed of the response.
We are committed to delivering exceptional plumbing services that protect your home and your investment.
Our technicians are certified for gas line repair, installation, and leak detection. Gas work requires specialized training and licensing — and every member of our gas team has both.
Our plumbers live and work in the communities we serve. We understand local pipe materials, water quality, building codes, and the specific plumbing challenges in your area.
We use electronic, acoustic, and thermal imaging technology to find hidden leaks in walls, slabs, and underground lines. Accurate detection means targeted repair — no unnecessary demolition.
Most calls are answered live and our crews arrive on-site within 60 to 90 minutes. Every hour of delay during a plumbing emergency increases damage and cost, so speed is built into everything we do.
Burst pipes and plumbing emergencies do not wait for business hours and neither do we. Our emergency crews are on call around the clock to stop leaks and restore service the moment you call.
Answers to the most frequently asked plumbing questions from New London homeowners.
For emergencies in New London, CT, our crews typically arrive within 60 to 90 minutes of your call. For non-emergency appointments, we can usually schedule service within 24 to 48 hours. We respect your time and provide arrival windows so you are not waiting around all day.
Yes. Pipe Masters provides around-the-clock emergency plumbing response throughout New London and surrounding Connecticut communities. Burst pipes, major leaks, sewer backups, and gas leaks are all situations where we dispatch crews immediately — day, night, weekends, and holidays.
Homes in New London, CT may have copper, PVC, PEX, galvanized steel, or in older properties, polybutylene or cast iron pipes. Each material has different lifespans and failure modes. Our plumbers identify your pipe type during inspection and recommend the best repair or replacement materials for your situation.
If your water heater is under 8 years old and the repair cost is less than half the replacement cost, repair usually makes sense. Units over 10 years old, those with tank leaks, or units requiring frequent repairs are typically better replaced. Our New London technicians provide honest recommendations based on your specific unit.
Common signs include unexplained spikes in your water bill, the sound of running water when nothing is on, damp spots on walls or floors, musty odors, and warm spots on the floor that could indicate a slab leak. If you notice any of these, call us for a professional leak detection assessment in New London.
We recommend a professional plumbing inspection every 2 years for New London homes, or annually for properties over 30 years old. An inspection before buying a home is essential. Regular inspections catch small problems like slow leaks, corroding pipes, and failing water heaters before they become expensive emergencies.
See what our customers have to say about their experience with Pipe Masters.
"Sewer line was backing up into the basement floor drain every time it rained. They scoped the line with a camera and found a collapsed section about thirty feet out. Replaced it with trenchless pipe bursting."
"Our water heater started leaking from the bottom on a Friday evening. They had a new 50-gallon unit installed by Saturday afternoon. No cold showers for the family, thankfully."
"Pipe Masters did our bathroom remodel plumbing. Relocated the shower drain, installed a new vanity with double sinks, and added a bidet line. Everything passed rough-in inspection with zero corrections."
We also provide plumbing services in these neighboring communities.